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Common Questions

Where do I purchase tickets?

You may purchase your tickets from our ticket booth, which is located at street level, 111 S. Mickey Mantle Dr., Oklahoma City, OK 73104, just above our main dock. For a map, visit our location page. Or you may purchase them by clicking here, where you may also find more information on pricing, hours of operation, and availabilities.

What are your hours?

Water Taxi operates during most of the year in good weather. During summer months, we are usually open extended hours and seven days a week. During other months the schedule may vary based on weather and demand. To see live, real-time availabilities for the day of your desired visit, click here.

Are reservations required?

Although on-site ticket purchase is available, immediate seating is not guaranteed to walk-ups. Itโ€™s always a good idea to reserve your seats in advance, as we often reach capacity well in advance of departure. Therefore, we recommend pre-booking your departure time by clicking on our calendar or our โ€œPurchase Ticketsโ€ link.

If your group is more than 20, you should consider a charter, which does require reservations. Please visit our groups and charters page to find out more.

How long is the boat ride?

All Water Taxi Ambassadors narrate points of interest along the way. A roundtrip takes about 40-45 minutes. During our regular summer season, tours launch from our main dock every 15-20 minutes. Departure intervals vary during the off-season and when demand is light due to weather or other conditions.

Where are you located?

Water Taxi operates in the historic Bricktown entertainment district in downtown Oklahoma City, on the Bricktown Canal. Our ticket booth is located at 111 S. Mickey Mantle Dr., Oklahoma City, OK 73104. For a map and directions, please visit our contact page.

How much is it?

Prices vary by age and other factors, and discounts are available for groups of 50 or more. Visit our ticketing page to view prices and purchase tickets online.

Water Taxi also provides charters. Visit our groups and charters page to find out more.

What forms of payment do you accept?

Our ticket booth is equipped for cash and credit card purchases. You may also pre-purchase tickets online here.

What is your policy on refunds and cancellations?

Should your travel plans change you may cancel for a full refund by emailing sales@bricktownwatertaxi.com up to 24 hours prior to your scheduled departure. If not cancelled 24 or more hours prior to a scheduled visit, all sales are non-refundable unless otherwise expressed. No-shows will be charged full price.

If a cancellation initiated by Water Taxi occurs, you should receive an e-mailed or texted notice of cancellation, depending upon how you booked. If a cancellation occurs, please watch for this communication. If you do not receive one, please e-mail info@bricktownwatertaxi.com with your booking number and we will assist you.

Once a ticket has been scanned it may not be re-booked.

What is your weather policy?

If service is cancelled by Water Taxi due to unforeseen circumstances, weather (typically limited high winds or total rainout), or for other occurrences outside of the control of Water Taxi, tickets may be re-booked to a different day (based on availability) or refunded.

Although Water Taxi publishes EXPECTED hours of operation, actual operating hours are subject to change without notice due to weather or other conditions.

Where should we park?

Water Taxi does not have a dedicated parking lot available to us; however, the Bricktown district has abundant options for parking available at all times, all within an easy walk of the canal. Usually, convenient parking is very inexpensive and easy to find. Choices vary from on-street parking meters to surface parking lots and garages with a wide array of pricing, which is usually dependent on proximity to the center of Bricktown, events, or similar factors.

Do you offer group rates or private charters?

Yes, we do! For more information, please visit our Groups page.

Do you have dinner cruises?

Yes! We offer a variety of specialty cruises, including dinner cruises, for private groups and charters, booked by reservation. For more information, please visit our charters page.

Are you open on holidays?

Water Taxi is open on most holidays with good weather. To see the real-time availabilities on the day of your intended visit, click here.

Are there any age restrictions?

All ages are welcome aboard Water Taxi. Some age groups even qualify for a discount! Minors must be accompanied by an adult. To view pricing and real-time availability, click here.

Can I board at a location other than the main dock?

Currently, all roundtrip regular-service tours launch and land at our main dock, located below our ticket booth at 111 S. Mickey Mantle Drive, Oklahoma City, OK 73104.

Do you offer a military discount?

Yes, we offer a discount for active-duty individual service members with valid identification.

Are pets allowed on board?

Unfortunately, due to the close quarters on board, pets are not allowed.However, service animals ARE allowed on board. Please be mindful that during especially warm days, the deck of the boat may be hot to the touch.

Are food and drink allowed on board?

Snacks and beverages are welcome on board. Cold sodas and water may be purchased at our ticket booth. Please note that glass bottles are not allowed on the Bricktown Canal.

For more information regarding specialty cruises, including lunch, dinner, and cocktail cruises, please click here.

Still have questions?

Contact Us